Cuba eVisa FAQs by EasyTouristCard.com

We’ve helped thousands of travelers get their Cuba eVisa without stress, delays, or confusion. If you're
just starting your travel plans or are almost packed and ready, this section covers everything you need to
know. It includes how the eVisa works, how to fill out D'Viajeros, who needs what, and when. You’ll also
see helpful notes alongside some answers based on what travelers have asked or what competitors are
saying (and getting wrong). We keep this updated so you always get accurate info.

If you're unsure about something or want a real person to double-check things for you, our team is always
available. That’s just one reason people trust EasyTouristCard. We're fast, transparent, and actually
respond when you need help.

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General eVisa QuestionsFAQ

Are Cuba Tourist Cards still valid for travel to Cuba?

No. As of July 1, 2025, Cuba no longer accepts paper Tourist Cards. The Cuban government now requires
all travelers to use a digital eVisa for entry. At EasyTouristCard, we issue official eVisas that comply with
these new rules. We handle everything online and ensure your documents are submitted correctly before
your trip.

What is an eVisa?

An eVisa is an electronic visa, meaning it is not a physical sticker or stamp in your passport. It is a
digital document that you can obtain conveniently online from the comfort of your home. eVisas are
becoming the standard for visa processing worldwide due to their ease of use and efficiency. Now
everything is handled digitally, and at EasyTouristCard.com, we take great pride in our ability to handle
your eVisa needs expertly and more quickly than our competitors. Our 24/7 customer service is also ready
to help you with any questions or concerns you may have throughout the process.

When and how will I receive my Cuba eVisa?

After purchasing your eVisa with us, you’ll receive an instant confirmation email. Depending on the
delivery speed you selected at checkout, you will receive a second email with your Cuban eVisa code
within either 12 hours or 3 days. We process orders every day, including weekends and holidays, so you
can count on timely delivery. This eVisa code is entered into the official D’VIAJEROS form to link your
eVisa to your passport.

Unlike embassies, which often require bank transfers and extended wait times, we provide official Cuban
eVisas directly by email with faster service and no in-person steps required.

What is D'VIAJEROS?

D’VIAJEROS is an official Cuban government arrival form that every travelers must complete before their
trip to Cuba. It requires you to provide personal and trip details, including passport information, eVisa code,
accommodation, and flight details. You’ll need to fill it out within 7 days of your departure. This form is
crucial, as it is mandatory for boarding your flight to Cuba and will be checked by immigration officials
upon your arrival.

We can help you complete this form at no extra charge once your eVisa is issued, so you don’t have to
worry about missing it or entering the wrong info.

Do you complete the D'VIAJEROS form?

Yes, we can complete the D’VIAJEROS form for you once your eVisa is issued. Our system ensures it’s
submitted at the right time, so you don’t have to worry about any mistakes. You can also choose to
complete the form yourself if you prefer.

I can’t order an eVisa because my nationality doesn’t appear in the nationality dropdown?

If your nationality is not listed in the dropdown, it means Cuba currently requires travelers from your
country to apply through a Cuban embassy or consulate. In this case, you will need to visit the nearest Cuban embassy or consulate to apply for your visa.

We are traveling as a group. Do we need to order our Cuba eVisas separately?

No, you don’t need to order eVisas separately for each traveler. You can include all eVisas in a single order,
with no limit on the number of eVisas per order. This allows us to process large groups easily process All eVisa codes will be delivered to the email address provided
with the order.

How long does it take to process a Cuban eVisa?

Standard processing takes up to 3 days, although most travelers receive their eVisa sooner. If you’re
in a rush, we offer an expedited option that delivers your eVisa code within 12 hours. We work 24/7,
365 days a year, so you can get your eVisa even on weekends or holidays when embassies are
closed. This makes EasyTouristCard a reliable choice for last-minute or time-sensitive travel.

How can you process a Cuban eVisa in as fast as 12 hours when a Cuban embassy might take up to 2 weeks?

EasyTouristCard is an official provider of Cuban eVisas and maintains its own stock, allowing us to issue
them directly without waiting on embassy processing. Because we operate digitally and work every day of
the year, we can approve and send eVisa codes faster than traditional embassy channels. Travelers rely on
us when time is short because we make the process smooth, fast, and dependable.

Why don’t you ask for passport details to process the eVisa?

As an authorized Cuba eVisa provider, we don’t need your passport details to generate your eVisa code.
Once you receive the eVisa code, you will link it to your passport by completing the D’VIAJEROS form
before your trip. This step ensures that everything is securely connected and that your travel information
matches what the Cuban authorities require. It’s a simple process, and we’re here to assist if you have
questions.

Do I need a Cuba eVisa if I am traveling to Cuba on a cruise?

Yes. As of July 1, 2025, Cuba stopped accepting Tourist Cards for all types of travel, including cruises.
Every traveler entering Cuba by sea or air now needs to apply for an official eVisa in advance. If your cruise
includes a stop in Cuba, you will need a valid electronic visa (eVisa) before boarding. EasyTouristCard can
help you get it quickly and without any confusing paperwork.

Do I need to get a separate eVisa for my minor children?

Yes, children require an eVisa, even if they are registered on their parents’ passports.

What activities are permitted with a Cuban eVisa?

For Non-U.S. Citizens: The Cuban eVisa allows travelers to visit Cuba for tourism purposes,
including exploring the country’s attractions, enjoying its culture, and participating in leisure activities. As
long as you’re not doing any paid work or official business, you’re all set to enjoy Cuba as a tourist.

For U.S. Citizens: The Cuban eVisa permits travel under one of the 12 OFAC-approved categories, such as
educational activities, professional research, or family visits. It’s important to ensure your travel complies
with these specific categories. We help guide you through this step during the eVisa process to keep
everything compliant and stress-free.

What are the OFAC travel categories?

If you’re traveling to Cuba from the U.S., your trip must fall under one of the 12 OFAC-approved travel
categories. These categories are set by the U.S. government and are required for legal travel to Cuba. We’ll
help you choose the right one during your application, so everything stays compliant and easy:

  • Family Visits: To visit close relatives in Cuba.
  • Official Business: For U.S. government officials, foreign governments, and certain intergovernmental organizations.
  • Journalistic Activity: For journalists and media professionals.
  • Professional Research and Meetings: For conducting professional research or attending meetings.
  • Educational Activities: For educational exchanges and academic activities.
  • Religious Activities: For religious services, meetings, and events.
  • Public Performances and Competitions: For public performances, clinics, workshops, athletic events, and exhibitions.
  • Support for the Cuban People: To support the Cuban people through authorized activities.
  • Humanitarian Projects: For projects related to humanitarian aid.
  • Private Foundations or Research Institutes: For activities by private foundations or educational and research institutes.
  • Information and Informational Materials: For the exportation, importation, or transmission of
    information.
  • Authorized Export Transactions: For specific export transactions.

Still unsure which category fits your trip? Our team is happy to help.

What is the purpose of OFAC Categories?

The OFAC categories are part of U.S. policy that requires U.S. citizens to have a “license” to travel to Cuba.
This “General License” means you don’t need specific permission from the U.S. government if your trip
aligns with one of the 12 pre-approved travel categories. These categories cover various types of travel,
such as family visits, professional research, and support for the Cuban people.

In some cases, travelers might be asked to provide proof of their travel purpose upon returning to the U.S.
Most U.S. travelers choose the “Support for the Cuban People” category, which can be demonstrated
through receipts for local services, such as taxis or guest houses. If you’re unsure how to stay compliant,
we’ll walk you through it as part of your EasyTouristCard order.

Where and when do I need to show evidence for the OFAC category?

You may be asked to provide evidence of your OFAC travel category when re-entering the United States.
While it is rare for travelers to be asked for this proof, it is advisable to keep relevant documentation in
case it is requested. This could include receipts or records related to the category under which you
traveled, such as support for the Cuban people or educational activities.

What countries are eligible for a Cuban eVisa?

Most travelers can skip the embassy visit and apply online through EasyTouristCard, as eVisas are
available to passport holders in many countries. If your country is listed below, you’re eligible to order a
Cuba eVisa directly through our platform.

Here’s the full list as of October 6, 2025:

Albania, Andorra, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahamas, Belarus, Belgium, Belize,
Bolivia, Brazil, Bulgaria, Cambodia, Canada, Chile, Costa Rica, Colombia, Croatia, Cyprus, Czech Republic,
Denmark, Dominican Republic, Ecuador, El Salvador, Estonia, Egypt, Faroe Islands, Fiji, Finland, France,
French Guiana, Georgia, Germany, Greece, Greenland, Guadeloupe, Guatemala, Guyana, Honduras,
Hungary, Iceland, Ireland, Indonesia, Italy, Jamaica, Laos, Latvia, Liechtenstein, Lithuania, Luxembourg,
Malta, Martinique, Mexico, Moldova, Monaco, Morocco, Myanmar, Netherlands, New Zealand, Nicaragua,
Norway, Panama, Paraguay, Peru, Poland, Portugal, Puerto Rico, Romania, San Marino, Slovakia, Slovenia,
Spain, Sweden, Switzerland, Thailand, Trinidad & Tobago, Turkey, Ukraine, United Kingdom, United States,
Uruguay, Venezuela, Vatican City, Vietnam.

When should I apply for a Cuban eVisa?

You can apply for your Cuban eVisa up to 11 months before your trip, as the eVisa code is valid for one
year from the date it is issued. Just be sure to link your eVisa code to your passport using the D’VIAJEROS
form within 7 days of your departure. Once you arrive in Cuba, your eVisa allows you to stay for up to 90
days.

Does the Cuba eVisa expire?

Yes, the Cuba eVisa remains valid for 11 months after it is sent to you.

You can link the eVisa code to your passport using the D’VIAJEROS form at any
time before your trip. If you do not travel to Cuba as planned, you can reuse the same eVisa code later by
submitting a new D’VIAJEROS form within that 11-month window. Just keep in mind that once you enter
Cuba, that code can’t be used again.

How many times can I apply for Cuba eVisa?

You can apply for a Cuban eVisa as many times as needed. Each eVisa covers one trip and allows you to
stay in Cuba for up to 90 days. If
you plan to visit Cuba multiple times, such as spending 10 days there, traveling to a nearby country, and
returning for another 7 days, you will need a separate eVisa for each visit. Ordering again is simple at
EasyTouristCard; we keep the process fast and hassle-free.

Can I extend my stay beyond the 90-day limit?

Yes, you can extend your stay beyond the initial 90 days. To do so, visit a local immigration office in Cuba
before your current eVisa expires. You can apply for an extension of up to an additional 90 days by paying
the required fee in local currency. This allows for a maximum total stay of 180 days in Cuba.

Do I need insurance to travel to Cuba?

Yes, Cuban law requires travelers to carry valid travel insurance. You’ll need to show proof of coverage when you arrive in Cuba.If you don’t already have insurance, we offer a suitable
insurance option during the checkout process that meets Cuban requirements.

What happens if my flight changes after I’ve submitted D’Viajeros?

If your flight details change after submitting D’VIAJEROS, simply resubmit the form with the updated
information. If we completed the form for you, contact us and we’ll update it on your behalf.

Are eVisas valid for travelers born in Cuba?

If you were born in Cuba, your travel requirements are different. Cuban-born individuals are required to
enter Cuba using a Cuban passport, no matter what citizenship they hold now. That means a standard
Cuban eVisa through EasyTouristCard will not be accepted. If this applies to you, we recommend
contacting your nearest Cuban consulate before making travel plans.

Can I get a refund if I cancel my trip after purchasing an eVisa?

Cuban eVisas are issued digitally and linked to your passport, so once they are processed they cannot be
refunded. The good news is that your eVisa stays valid for 11 months from the day it is issued. If your
plans change, you can still use the same eVisa later by submitting a new D’VIAJEROS form. If you have
doubts, please contact us and we will find a suitable solution.

Is insurance from the airline enough to meet Cuba’s rules?

Some airlines say insurance is included with your ticket, but that coverage may not meet Cuba’s specific
entry requirements. You need to show proof of compliant insurance when you arrive. EasyTouristCard
gives you the option to add verified travel insurance during checkout, so everything is handled in one
place. Just check the box during your eVisa order.

What happens if I make a mistake on my D’VIAJEROS form?

Mistakes happen. If you submitted your D’VIAJEROS form and later spot an error, just let us know. We can
walk you through how to fix it or make the changes for you. One of the best things about our team at
EasyTouristCard is that you’re never left to figure it out on your own.

What documents are required for the Cuba eVisa online application?

We’ve made it simple. To apply for a Cuba eVisa through EasyTouristCard, you only need your full
name, nationality, and travel dates. No passport scan or photo is required. Once your eVisa is issued,
you’ll connect it to your passport through the D’VIAJEROS form. We’ll help you with that step too.

How much does a Cuba eVisa cost?

EasyTouristCard offers simple, all-inclusive pricing with no hidden fees. Your final price depends on
your country of departure and how quickly you need your eVisa delivered.

For U.S. travelers

  • Standard processing: €85 (about $90 USD)
  • Expedited processing within 12 hours: €115 (about $122 USD)

For non-U.S. travelers

  • Standard processing: €45 (about $52 USD)
  • Expedited processing within 12 hours: €75 (about $85 USD)

Every order includes full customer support and free help with the D’VIAJEROS form. You can check the
full breakdown before you pay at checkout.

What payment methods are accepted for the Cuba visa online?

Other places overcomplicate things. At EasyTouristCard we keep payment safe, secure, and simple. We
accept most major credit cards, including Visa and Mastercard. You can also use Google Pay or Apple Pay if
it’s set up on your device. Payments are processed through a secure platform that handles online
transactions for verified European businesses. It’s quick, safe, and designed to make checkout as easy as
possible.

Do I need to upload a passport photo for the Cuba eVisa?

No photo uploads are required when applying through EasyTouristCard. We don’t ask for a passport
scan either. Once you get your eVisa code, you’ll enter it into the D’VIAJEROS form to link it to your
passport. We guide you through the whole process.

Can I track my Cuba eVisa application after submission?

Yes. After placing your order, you’ll receive an instant confirmation and regular updates by email. If you
selected expedited delivery, your eVisa is usually delivered within 12 hours. Have a question along the
way? Our support team is available 24/7.

Do airlines check the Cuba visa before boarding?

Yes. Airlines require proof of a valid visa before allowing you to board a flight to Cuba. Your eVisa
from EasyTouristCard will be emailed directly to you and is accepted by all major airlines flying
into Cuba. We’ll also remind you when to submit your D’VIAJEROS form so your documents are
ready for check-in.

Can I enter Cuba with a printed Cuba eVisa?

Yes. While most travelers use a digital version of their eVisa on their phone, we always
recommend printing a physical copy as a backup. If your phone battery dies or the device
malfunctions, having a printed version ensures you can still present your eVisa when needed.
Cuban immigration and airline staff may ask to see it during check-in and again upon arrival, so
it’s best to have both versions ready.

How long does it take to get a Cuba eVisa through an embassy?

Getting a Cuba eVisa through an embassy usually takes 5 to 7 business days, excluding weekends and
holidays. The process often requires a wire or bank transfer, followed by a wait for payment
confirmation before the eVisa is issued. If you’re looking for something faster and easier,
EasyTouristCard offers a streamlined online process with delivery options as fast as 12 hours, no
complicated payment steps, and full support along the way.

Start Your Cuban eVisa Application Today